Recently, I sat down with Karen Francois of Caribou Coffee to discuss their supply chain journey. This company’s supply chain transformation is impressive and enviable and I encourage you to watch the webcast, Caribou Coffee – More than Counting Beans, to learn more about how this manufacturer, distributor and retailer is progressing towards a robust sales and operations planning (S&OP) driven organization.
With a multitude of emerging tools and techniques available to support and expand business, it is an exciting—and challenging—time to be a retailer. Consumers want a seamless omni-channel shopping experience which requires more functional capabilities than ever before.
Segmentation strategy is a hot topic, especially in the supply chain. For many companies the focus is to isolate a handful of key customers and then lump all of the rest together. It’s a bit like a naïve Pareto analysis. For example, many CPG companies will segment Target, Wal-Mart, Other. Durable goods companies might segment Home Depot, Lowes, Other.
In my role with Logility, I have the opportunity to work with a wide variety of companies and executive management teams around achieving their supply chain goals and prioritizing their initiatives.
I recently sat down with MID Retail co-founders Mike Ruhana and Chuck Miller to discuss the qualities that lead to retail supply chain success. Drawing on their experience with more than 100 leading retailers, they have identified five habits for retail planning and allocation success that are, in their words, “true difference makers.”
We are at Gartner's 2014 Executive Supply Chain Conference this week and the opening keynote just wrapped up. Noha Tohamy, research vice president, and Debra Hofman, research vice president, discussed where the supply chain is headed by taking a retrospective look at where we have been.