Customer satisfaction is the driving force behind your supply chain planning and decision-making – or at least it should be. In today’s customer-centric market, demand can be erratic, short notice, often completely unexpected – and exacerbated by any number of disruptive forces.
How do you satisfy fluctuations in demand during uncertain times? How do you keep your customers happy while ensuring order profitability?
With uncertain demand and potential spikes in order volume, your business needs to understand the positioning of your inventory, available capacity, and the needs of the customer in a way that will allow you to promise the correct shipment dates, the right inventory and the right availability for the right customers.
- Logility lets you evaluate Available-to-Promise (ATP), Capable-to-Promise (CTP) and Profitable-to-Promise (PTP) capabilities that will support you to reliably promise your customers an exact order date
- Understand all available inventory and capacity down to the BoM
- Provide instant analysis of how profitable an order will be
- Share and collaborate instantly on order updates
React to demand fluctuations with speed, effectiveness and accuracy to ensure profitable orders and satisfied customers.