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Service/Aftermarket Parts

Simplify the dynamics of improving service.

Business Issues: Consumer GoodsManufacturers rely on their service and aftermarket parts business to deliver 20-30% of their total revenues and nearly 40% of profits – some estimates go even higher. Spare parts, returns, repair items and products for Maintenance, Repair and Operations (MRO) can provide a stable cash flow. Yet the supply chains for these items are notoriously hard to manage. With thousands of SKUs and an ever changing mix, demand can seem impossible for the demanding customer who needs immediate product availability. Nimble responsiveness is critical, whether you’re distributing products through global multi-tier channels or selling direct. Global competition forces the need to continually reduce production costs. Some customers are requiring Vendor Managed Inventory (VMI) or other value-added service programs. Supply chains need to achieve maximum efficiency to attain a loyal customer base.

Logility Voyager Solutions™ can facilitate each phase of managing your supply chain operations. You’ll have comprehensive support to improve multi-echelon planning across your organization. You can accurately forecast demand and employ life cycle profiles to predict both fast and slow-moving products. And you can take the guesswork out of inventory management. Logility helps you match inventory investments to service goals. Complete supply chain visibility enables you to streamline complex processes so you can focus on high-impact opportunities. Enhancing warehouse and transportation efficiencies, you can increase first-time fill rates and on-time deliveries as you increase customer loyalty.

After implementing Logility Voyager Solutions, Remy International reduced total inventory by 20%, improved its service level to 99.6% and reduced absolute finished goods forecast error from 20% to just 7%.

Capitalize on Logility technology to:

  • Simplify reverse logistics planning
  • Forecast demand for thousands of SKUs effectively
  • Reduce inventory investments
  • Create effective inventory policies to manage fast- and slow-moving parts
  • Automate warehouse operations such as picking, packing, receiving, shipping and cycle counting
  • Reduce expediting costs
  • Support Vendor Managed Inventory (VMI), Co-managed Inventory (CMI) and collaborative planning, forecasting and replenishment programs 


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