Gartner: The Supply Chain is Getting Harder

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What is your moon?

gartner-supply-chain-moon-221x217-(1).jpgThat was the question Michael Uskert, managing vice president, Gartner, asked at the end of the day 1 keynote at Gartner’s 2012 Supply Chain Executive Conference. The opening keynote, which included presentations from Jane Barrett, group vice president, Gartner, and Dana Stiffler, managing vice president, Gartner, connected the United States’ goal of going to the moon with today’s supply chain challenges.

The presentations harkened the words of John F. Kennedy and his speech to Congress in 1961 in which he laid out the country’s goal of sending a man to the moon.

“We choose to go to the moon. We choose to go to the moon in this decade and do the other things, not because they are easy, but because they are hard, because that goal will serve to organize and measure the best of our energies and skills, because that challenge is one that we are willing to accept, one we are unwilling to postpone, and one which we intend to win, and the others, too.”

According to Jane Barrett, “the supply chain is hard and it is getting harder.” How are you going to manage the increasing complexity in today’s supply chains? How do you distinguish between the good and bad types of complexity?

In Dana Stiffler’s words, it’s the tools, the technology companies have in place that can make the difference. Specifically she points out demand sensing and shaping, end-to-end supply chain planning, inventory optimization, segmentation, network design, and appropriate functional and cross-functional KPIs and metrics.

The supply chain is hard and you need the right, enabling technology in place. As Kennedy outlined and today’s keynote focused on, you also need a strong goal in place. A long-term view of where you and your organization should be in 18 months, 3, 5, 10 years. That is your moon. It is up there, ready for you to arrive but do you know what it is and how to get there? Are you empowered to get there and do you have the right people around you to make it happen?

So, what is your moon?

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Comments

Karin Bursa
Bill Seliger, you are spot on. It is always a combination of people + process + technology and must be based on a sound business strategy
5/22/2012 1:19:28 PM

Bill Seliger
This may be splitting hairs but I have to disagree with Dana on the point that it's the technology that will be the differentiator in Supply Chain competitiveness. I believe it's Strategy that makes the difference (or said differently, the best technology in the world without a good strategy is essentially useless). Organizations needs to start with a compelling Supply Chain Strategy, then develop processes that support that strategy and technology that supports the processes.

All too often I see that organizations don't have an effective strategy - this may be because of lack of strategic vision in the supply chain team, inability to notice inflection points in a market, industry or capability, or just plain old inertia.

I do fully agree with the contention that 'the supply chain is hard and is getting harder'. Yes, the easy stuff has been done for the most part. We're now left with the 'hard stuff' and that will require an effective strategy that is supported by your organization's leadership.
5/22/2012 9:41:04 AM

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