The Decision Latency Self-Assessment
Measure your organization’s Decision Latency Index (DLI) — how quickly your team detects, decides, and acts on supply chain disruptions.
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Your Decision Latency Results
What Your Tier Usually Means
Tier Benchmarks
Leader (Under 6 hrs)
Closed loop — agents propose, humans approve, systems orchestrate end to end.
Median (24–72 hrs)
Good data, slow consensus; planners model the trade-offs in spreadsheets.
Laggard (120+ hrs)
Visibility gaps, manual triangulation, decisions escalated upward.
Industry Context & Evidence Base
- Only 7% of supply chains can execute decisions in real time. (Gartner Research, 2025)
- 83% of supply chains can’t respond to disruptions within 24 hours. (Kinaxis-commissioned research, 2024)
- Average of two weeks to plan and execute a response to a disruption. (McKinsey 5th Annual Global Supply Chain Leader Survey, 2024)
- 60% of supply chain disruptions resolved without human intervention by 2031. (Gartner Research, 2026)
- ~40% year-over-year increase in supply chain disruptions. (Resilinc EventWatch, reported 2024)
- Advanced cycle-time management correlates with up to 25% faster time-to-market. (Supply Chain Management Review, 2025)
How your DLI is calculated:
Your DLI is the average of your two incidents’ summed latencies, using the midpoint of each time band. The result is the elapsed clock time, in hours, from event to first action. Two adjustments apply: if you answered “no” or “not sure” on decision quality, or “no” / “slower” on repeatability, your tier drops by one — fast wrong answers don’t count.
Your DLI is the average of your two incidents’ summed latencies, using the midpoint of each time band. The result is the elapsed clock time, in hours, from event to first action. Two adjustments apply: if you answered “no” or “not sure” on decision quality, or “no” / “slower” on repeatability, your tier drops by one — fast wrong answers don’t count.