W.S. Badcock Corporation, established in 1904 in Florida, has more than 330 retail locations serving the Southeast United States. In addition to furniture for every room in the house, W.S. Badcock sells appliances and electronics, floor coverings and rugs, wall decor and furnishing accessories.
Challenge
W.S. Badcock needed to gain control of its supply chain, identify performance metrics to help the company improve over time and launch a formal sales and operations planning (S&OP) process.
Solution
W.S. Badcock deployed Logility Voyager Solutions and improved customer service levels and in-stock conditions and positioned inventory as safety stock.
Bottom Line
- Improved customer service levels
- Improved in-stock conditions from 83% to 93%
- More effectively positioned inventory as safety stock
