Service / Aftermarket Parts

Leverage service parts planning software to succeed in a competitive market.

Supply chains for aftermarket service parts and maintenance, repair and operations (MRO) providers are notoriously hard to manage. Revenue quotas are harsher. Competition is tougher. Service agreements are zero tolerant. Unpredictable equipment failures, reverse logistics, and refurbished stock add complexity to service parts processes. Broad product portfolios and long-tail items require precise planning. Inventories in multiple distribution centers add even more complexity to the problem.

How service parts supply chain software helps

Logility Voyager Solutions™ give you the ability to improve forecasting, perfect order rates and customer loyalty, while reducing supply chain costs. You may be distributing through complicated, global, multi-tier channels. Or you may be selling directly to customers. You may have hundreds of thousands of SKUs… in central and regional warehouses… at all stages of the product life cycle. It doesn’t matter.

Our service parts supply chain software can help you:
  • Effectively forecast demand for thousands of SKUs
  • Reduce cost and risk through multi-echelon inventory optimization
  • Create the right inventory policies to manage fast- and slow-moving parts
  • Reduce expediting costs through better planning
  • Leverage collaboration programs such as Vendor Managed Inventory (VMI) and Collaborative Planning and Replenishment (CPFR®)
  • Better achieve perfect order service delivery
  • Mitigate risks and embrace business opportunities


Premier Farnell deployed Logility Voyager Solutions and increased customer service levels, reduced inventory at its Leeds, U.K., warehouse, helped facilitate corporate efforts to cross-sell products across Premier Farnell companies and allow customers access to over 400,000 products and supported Farnell's efforts to drive partnerships with key suppliers.