Supply chains for aftermarket service parts and maintenance, repair and operations (MRO) providers are notoriously hard to manage. Revenue quotas are harsher. Competition is tougher. Service agreements are zero tolerant. Unpredictable equipment failures, reverse logistics, and refurbished stock add complexity to service parts processes. Broad product portfolios and long-tail items require precise planning. Inventories in multiple distribution centers add even more complexity to the problem.
How service parts supply chain software helps
Logility Voyager Solutions
™ give you the ability to improve forecasting, perfect order rates and customer loyalty, while reducing supply chain costs. You may be distributing through complicated, global, multi-tier channels. Or you may be selling directly to customers. You may have hundreds of thousands of SKUs… in central and regional warehouses… at all stages of the product life cycle. It doesn’t matter.