S&OP in Consumer Goods: A Cumulative Research Study

July 30, 2015

S&OP in Consumer Goods: A Cumulative Research StudySince 2009 we have worked with industry publication Consumer Goods Technology to check the pulse of sales and operations planning (S&OP) in the consumer goods industry. This week we have kicked off the 2015 research project and invite you to participate and share your thoughts and experience on the adoption and evolution of S&OP within your organization.

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While technology is an important part of the S&OP process, this research looks at the underlying drivers, benefits and processes that are impacted throughout the organization. Supply Chain Insights’ Lora Cecere once highlighted this fact when she wrote, “Successful S&OP projects focus 50% of their efforts on change management, 40% on process alignment, and 10% on the implementation of technology.” This trio of people, process and technology, is the foundation for success; a foundation that will provide needed structure along with the flexibility to evaluate and respond to a variety of business challenges and opportunities.

Here are a few highlights from the past surveys:
  • 80 percent of Consumer Goods companies have a formal S&OP process
  • Two drivers for S&OP:
    • Increasing complexity caused by new products and/or growth in new services
    • Desire to improve return on net assets (RONA) while maintaining or improving customer service
  • More than half of CG companies still rely on spreadsheets to manage their S&OP process

This year’s survey should take only five minutes to complete. The final report will be published in October by Consumer Goods Technology and we will share the findings on this blog.

S&OP in Consumer Goods: A Cumulative Research Study

Tags: S&OP

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