Ann Grackin and Bill McBeath of ChainLink Research recently published an article on Caribou Coffee’s supply chain. They spoke with Karen Francois, senior director of strategic sourcing at Caribou, to learn about the coffee retailer’s supply chain challenges and how the company reshaped its processes and turned to technology to help enable its success.

Below is a small excerpt to give you an idea of where Caribou started. I encourage you to read the full piece on ChainLink’s website: “Caribou Coffee’s Supply Chain Story”.