Gartner Report  

How to Pilot Generative AI

When organizations begin experimenting with generative AI, they often neglect its transformative nature, and the operationalization challenges it entails. IT leaders responsible for AI can follow the five steps in this research to pilot generative AI and start delivering business value.

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In a recent Gartner® webinar, “45% organizations have seen an increase in AI investment since ChatGPT was released, and 68% of executives believe that generative AI benefits outweigh its risks. However, despite this excitement, organizations struggle to get started: Only 19% of organizations are currently running a pilot or producing generative AI.”

Generative AI can seem overwhelming to an organization but according to Gartner®, “Generative AI allows for faster development cycles than traditional AI projects. For this reason, a generative AI pilot requires a lean cycle of innovation — short experiments to test how the technology could add strategic value — while mitigating the potential risks that come with generative AI.“

In this report, Gartner® analysts offer advice to IT leaders who may use generative AI to generate value for their companies.

“The most successful pilots focus on demonstrating business potential, not on technical feasibility. Organizations tend to run technical pilots that simply demonstrate that it is possible to build something with generative AI, leading to only incremental improvements and ignoring the transformative potential of this technology.”

Gartner, How to Pilot Generative AI, Leinar Ramos, Anthony Mullen, et al., 10 July 2023

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