Customer Support
Logility offers comprehensive support programs for our customers to ensure they realize maximum return on investment from their solutions. With highly trained support technicians, Logility customers are assured they'll get responsive support from a knowledgeable source.
Online Customer Support
Click here for access to online support
Contact Us
e-mail:
New from Logility
- Request a replay of the Supply Chain Power Hour - "Sunny Skies Ahead: Improve Forecast Accuracy"
- Logility Customer Shaw Industries Receives Technology & Business Award
- New Products section in support
- "Are you controlling your inventory or is your inventory controlling you?"
- "Flying High with Demand-Driven Data- features Associated Grocers of Florida"
WebEx
Login to WebEx to share your desktop with a Logility support representative.
Downloads
Click here to access Logility's Product Download site. This site is for customers only and allows you to:
- Download install CDs and product updates
- Determine the next scheduled release date for each product and "What's New"
- Review product installation guides to determine the steps involved in installing or upgrading
- Determine if you are on the latest service pack and see what cumulative incidents have been resolved
Password
Forgot your User ID and/or Password?
Click here for Online Customer Support and FTP user id/passwords.
Click here for Online Customer Support and FTP user id/passwords.
- Press "send" when the dialog box appears.
FTP Site
Click here to access our FTP site.
Support Information
Click here to receive an e-mail containing our contact information, key processes, and what to expect when working with Logility Customer Support.
- Press "send" when the dialog box appears.