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Home > Supply Chain Resources > Success Stories > W.S. Badcock

W.S. Badcock

Industry: Consumer Goods,Durable Goods/Furniture

W.S. Badcock offers customers a full range of furniture, bedding, appliances, electronics, accessories and floor coverings.

Company

W.S. Badcock, a furniture retailer, has more than 330 retail locations serving the Southeast United States.

Problem

W.S. Badcock needed to gain control of their supply chain, identify performance metrics to help the company improve over time, and launch a formal Sales & Operations Process.

Solution

W.S. Badcock selected Logility Voyager Solutions™ and improved customer service levels, improved in-stock conditions from 83% to 93%, and more effectively positioned inventory as safety stock.

Bottom Line

Improved customer service levels
Improved in-stock conditions from 83% to 93%
More effectively positioned inventory as safety stock

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