Stepan Company
Industry: Softgoods/Apparel, Process/Chemical
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"We have become partners with our customers by making their supply chains more efficient and effective. With Logility, Stepan has been able to more effectively control and analyze freight costs and savings," said Jim Pall, vice president of logistics for Stepan. |
Company
When it comes to consumer cleaning products, Stepan Company puts the suds in soap. The company produces surfactants–the ingredients that are the foaming and cleaning agents in detergents, toothpaste, shampoo and cosmetic products.
Problem
In the commodity-based chemicals industry, Stepan must consistently deliver quality products at competitive prices. Those realities demand that the company hold the line on freight expenses and other costs, while providing better customer service.
Solution
The company implemented Logility Voyager Solutions Transportation Planning and Management™, and is now able to analyze freight payment and costs to more efficiently execute RFPs, reduce overall freight costs and invoice freight accurately and consistently–regardless of carrier–resulting in improved customer satisfaction. Stepan Company has significantly reduced billing errors by $300,000 annually by automating the auditing of freight bills against carrier contract terms before paying invoices, and has streamlined integration with its SAP ERP system.
Bottom Line
- Invaluable in analyzing freight payment and costs
- Enabled the company to invoice freight accurately and consistently
- Reduced billing errors and overbillings by $300,000 annually
- Gained information to better measure carrier performance and negotiate carrier rates
- Automated shipment rating and routing so customers receive accurate quotes on shipping costs at the time of order
- Streamlined integration with SAP ERP