Saks Inc. is a major operator of department stores in the U.S.
Company
Saks Incorporated operates Saks Fifth Avenue Enterprises (SFAE), which consists of Saks Fifth Avenue stores, Saks Off 5th stores, and saks.com. The Company also currently operates its Saks Department Store Group (SDSG) with Parisian; Younkers, Herberger's, Carson Pirie Scott, Bergner's, and Boston stores (collectively known as the Northern Department Store Group or "NDSG"); and Club Libby Lu specialty stores.
Problem
SAKS Incorporated wanted to improve in-store service levels and replenishment of basic stock items.