Farnell InOne
Industry: Durable Goods/ Furniture, Service/Aftermarket Parts, Wholesale Distribution, Electronics
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Logility Voyager Solutions™ helped Farnell InOne achieve the best balance between customer service levels and inventory requirements. |
Company
Farnell InOne, a unit of The Premier Farnell Group, markets and distributes more than 400,000 electronic components and industrial maintenance, repair and operations (MRO) products to more than 1.25 million customers throughout Europe, North America and Asia-Pacific.
Problem
As part of the effort to re-brand four businesses in its marketing and distribution division, Farnell InOne began to cross-sell products across its subsidiary businesses and give customers access to a greater array of products from the Farnell InOne company of their choice. With the Farnell InOne initiative, the company needed to deliver a single order from multiple warehouses, support the implementation of new warehouse locations, increase order visibility, improve service and reduce inventory levels.
Solution
Farnell InOne deployed Logility Voyager Solutions and increased customer service levels, reduced inventory at its Leeds, U.K., warehouse, helped facilitate corporate efforts to cross-sell products across Farnell InOne companies and allow customers access to over 400,000 products and supported Farnell's efforts to drive partnerships with key suppliers.
Bottom Line
- Upgraded to Logility Voyager Solutions in less than one month
- Increased customer service levels
- Reduced inventory at its Leeds, U.K., warehouse
- Helped facilitate corporate efforts to cross-sell products across Farnell InOne companies and allow customers access to over 400,000 products
- Supported Farnell's efforts to drive partnerships with key suppliers